Some unable to call triple-0 amid north Queensland internet and phone outages

Reporting by Holly Richardson

Parts of Far North Queensland are experiencing widespread outages of internet and phone services, with power out at 30 Telstra network sites. 

Mobile phones, NBN and fixed line services are all experiencing outages in areas north of Townsville, including Rollingstone, Cardwell and Ravenshoe, as well as north of Cairns in Mossman, Coen and in the Torres Strait. 

Some communities are also unable to contact triple-0 services

In a statement shared by Leichardt MP Warren Entsch, Telstra said it has issued a Disaster Assistance Package to customers impacted in the local government areas of Cassowary Coast, Palm Island, Hinchinbrook, Townsville and Burdekin. 

This gives customers 100GB extra mobile data and extra assistance. 

Telstra says the outages are being investigated and technicians with portable generators are being deployed. 

The Cairns Hospital and Health Service says 15 Queensland Health services are without internet and landlines, including several in greater Cairns, Malanda, Mission Beach and Gordonvale, as well as inland as far as Georgetown.  

Ingham residents line-up to stock up on fuel

Residents are queuing with handheld jerry cans in Ingham. 

The town is currently without power.

Forecaster says some rains expected in Charters Towers

Bureau of Meteorology forecaster Matthew Collopy says rainfall is also expected over western areas like Charters Towers in coming days.  

He says falls of 100mm to 200mm aren't out of the question, but it won't be the intense and focused rainfall we've experienced recently.

Premier asked about evacuations in Ingham

Mr Crisafulli has been asked if he is satisfied by the evacuations in Ingham. 

"There is no doubt that what happened in Ingham has tested the community, but the fact that you had people working through the night and private citizens helping other private citizens shows the resilience of it," he says.

"We will continue to make sure that support is given to that community and I will make sure I am on the ground listening firsthand."

Do we know what the damage bill is so far?

The premier has been asked about the cost of the damage so far. 

He says it is "very early days". 

"My focus is on people first and foremost," he says. 

"We have to make sure that the community are safe and then we rebuild.

"I am determined to make sure we rebuild to a standard that makes those communities more resilient for the next disaster." 

Premier says more resources will follow for Ingham

Mr Crisafulli is now answering questions. 

He's asked what assistance is being provided to Ingham, where a reporter says locals are upset there are only two boats helping people out. 

"The defence force is on standby, and they have agreed overnight to the use of some of their assets if required," he says. 

Mr Crisafulli says swift water rescue crews were prepositioned in Ingham to help. 

"They have done a bucketload of work," Mr Crisafulli says. 

"I want to assure that community that more resources will follow and particularly with the clean-up. 

"They're not going to be on their own, and I'll be on the ground to make sure that happens."

BOM to continue monitoring conditions with significant rain still to come

"This is a significant and protracted weather event we're seeing, with record-breaking rainfall in many locations," the BOM's Matthew Collopy says. 

"That rainfall is expected to ease over the next 24 hours and as you move into Tuesday, Wednesday, that easing trend continues."

However, he says there is a lot of water in the catchments, with multiple major flood warnings in place for rivers. 

"There's already incredible amount of water on the ground," he says.  

"There is more significant rain to come, so it will take days for that water to come out of those systems. 

"We will continue to monitor very closely the rainfall and the responses in those rivers." 

Six weeks of food and supplies in north Queensland, deputy premier says

Deputy Premier Jarrod Bleijie says the major supermarkets have informed him they have also been preparing for the flooding. 

Those supplies are kept in warehouses across the region.

He says flooding has led to closures at Woolworths in Ingham, Hermit Park, Fairfield and Townsville City, while Coles is closed at Ingham.

He says accessibility has been an issue, with residents in Ingham turning up to closed stores. 

Mr Bleijie says the mayor called the state government and told them staff from the store had been cut off by floodwaters, so the SES was directed to pick them up. 

"We got the SES to pick up the manager and assistant manager, to deliver them from their homes across the water and deliver them to their supermarket," he says. 

"To see the spirit of the community of Ingham in full flight, these managers and staff from these supermarkets, their homes were potentially going to be flooded, the streets were flooded yet they jumped in the dingy." 

He says shopping trollies full of food have been pushed through floodwaters to evacuation centres.

"There is six weeks of food supply in north Queensland. We will get the food to those people."

BOM says 'gradual easing' of conditions, flooding threat remains

Mr Collopy says there is a "gradual easing" in conditions on the ground and what he is seeing on the radar right now. 

"The low that's causing this weather is also starting to weaken, and that was a low that was embedded in the monsoon trough just off the coast of Ingham," he says. 

"Those strong winds we observed over the past 48 hours are also expected to ease this morning."

However, he says this rainfall is resulting in a continued threat of "dangerous and life-threatening" flash flooding and riverine flooding from Cairns through to Mackay,  particularly around Townsville and Ingham.

More than one metre of rain in a week in some areas

Matthew Collopy from the Bureau of Meteorology says rainfall totals of 600mm have been recorded between Innisfail and Townsville. 

He says Rollingstone, north-west of Townsville, has recorded 1286mm over the past week.

"In the past 24 hours, between Cardwell and Townsville, we have seen rainfall totals of 200 to 400mm with isolated totals above 600mm in 24 hours," he says.

He says  heavy to locally-intense rainfall is expected to continue with falls of 150 to 300mm expected, particularly between the areas of Tully and Giru.