Hiker Mark Tangney saw people fleeing the landslide-hit campsite in Mauao and ran to help, the New Zealand Herald reported.
"I could just hear people screaming, so I just parked up and ran to help," he told the paper.
"I was one of the first there. There were six or eight other guys there on the roof of the toilet block with tools just trying to take the roof off because we could hear people screaming: 'Help us, help us, get us out of here'."
Later the voices stopped, he said.
New Zealand's Fire and Emergency commander William Pike told reporters earlier today that people at the camp had instantly tried to dig into the rubble and heard voices.
"Our initial fire crew arrived and were able to hear the same," he said.
But rescuers soon withdrew everyone from the site because of the risk of dangerous earth movements, Pike said.
Asked if voices had been heard since then, he said: "Not that I know of, no."
Reporting with AFP